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Our services

Services - Eastar

For over 25 years, Eastar been a trusted supplier of fine and specialty chemicals produced in China. We have been involved in the supply management of critical and unique projects for multinational customers and small custom producers. The services Eastar provides include:

Custom Manufacturing:

Chemical synthesis is our strongest skill. Our broad range of chemistry capabilities allows Eastar to develop and manufacture an extensive range of tailor-made products for customers in numerous industries. Eastar has the experience to develop innovative and alternative pathways when appropriate and, at the same time, perform general reactions to bring the most value to their customers. Eastar’s capabilities’ production span from a gram for the pharmaceutical industry to thousands of metric ton quantities in polymers and monomers.

Our affiliate and our subcontract facilities in China are focused on reliable quality and low-cost production. Some highlights include:

  • cGMP facility for pharmaceutical products
  • ISO certified specialty chemical production facility
  • Flexible Pilot Plant with Kosher certification
  • Low temperature production (-70 ºC )
  • Catalytic hydrogenation (40 bar)
  • Phosgene chemistry and products
  • Capabilities to handle cyanide chemistry
  • Prostaglandin chemistry
  • Phosphorus chemistry

Research & Development:

To insure the successes of our customers’ project and procurement needs, Eastar’s technical team has extensive experience in working with our customers and China supplier partners to:

  • Develop unique and alternative processes
  • Improve current processes
  • Technology license and transfer
  • Provide technical support for customers
  • Provide suppliers with Chemistry and Engineering guidance and assistance

Project Management:

One of Eastar's main added values is the quality and technical management of projects. Our bi-lingual project managers are involved with all phases of the project:

  • Bi-lingual project managers (Chinese and English)
  • Trained technically and in quality management
  • Extensive knowledge of the Chinese pharmaceutical and chemical industries
  • Works with Sales people, R&D, Manufacturing, QA/QC, Procurement, and Regulatory personnel to insure successful delivery of the project's objectives and improving the suppliers’ ongoing performances
  • On site with audit and technical team during critical manufacturing phases
  • Problem solvers to insure that customer projects go smoothly and that possible issues are addressed swiftly to avoid delay and cost drifts

Procurement Services:

Eastar's procurement services is managed by experienced bi-lingual professionals:

  • On-site audits and evaluations to qualify manufacturer before purchase
  • Order control for entire supply chain
  • Handling foreign currencies and payment terms for manufacturers
  • Ensure Eastar fulfills its GUARANTEE to customers: Every Eastar shipment meets required specifications.

Import/Export Services:

Avoid unnecessary costs with Eastar’s China import/export subsidiary, Shanghai Eastar Trading Company.

  • Handles all import and export related issues with manufacturers, including duty draw backs, duties, payment terms, etc.
  • Manages global customs clearance and related issues
  • Experienced with import and export regulations, including REACH.

Logistics Services:

Eastar's logistics team -

  • Manages all shipments to insure on-time delivery to customers
  • Tracks shipments and provides prompt updates to customers
  • Local warehousing and inventory management
  • Experienced in global shipping regulations

Quality Assurance and Regulatory Compliance:

Eastar’s Quality Control (QC) and Quality Assurance (QA) team is well trained in quality and regulatory compliance. Our team’s ability is drawn from well-known expert consultants in USA, Europe and China. They have experience in managing the overall quality program; preparing DMFs and COSs; compliance of cGMP for PIC, USA and China FDA; implementing Environment/Health/Safety, ISO, Kosher systems.

The tasks they perform include:

  • Performs pre-shipment and in-process quality inspection
  • Test method development and conformance
  • Corrective Action to resolve quality and reliability problems
  • Prequalification audits of China suppliers and audits by customer request
  • Regular and unannounced audits of subcontract producers
  • Develops and implements quality plans with China producers
  • On site at China producer to assist in quality improvements and insure implementation of quality plan
  • Works closely with our project managers, R&D, and customers’ quality team to insure that proper practices and quality products are produced and delivered.